Friday 1 August 2014

Tip 12: Useless communication – and why it’s a good thing!

This week, a journalist writing in The Guardian newspaper questioned the Labour leader's 'politics of empathy', saying that it means nothing without effective policies. "I don't want a dentist who can feel my pain", says the journalist, "I want one who can remove it". In one way, I agree with him: empathy is always 'useless' - but THAT is the whole point!