Every year, around November, I have the same grumble: "Christmas displays so soon?" ... "Christmas carols already?"
A small grumble maybe, and harmless enough. But when it's about other people, the effects can be more serious. 'Negative' thoughts and feelings creep into our communication. We use up valuable energy, replaying conversations in our heads, battling inwardly against the obstacles.
Moaning, groaning, sneering and sniping - it's all too human! So is there anything we can do to make our complaints less burdensome for us, and more productive for others?
